ICMP Dial Test Task Guide

Introduction to ICMP Dial Test Tasks

ICMP dial test tasks in Multicloud Observability Platform are used to monitor the availability and latency of network devices and servers. By sending ICMP ping requests, these tasks help ensure that your network infrastructure is accessible and performing optimally.

Value Proposition

ICMP dial test tasks provide several key benefits:

• Network Availability Monitoring: Ensure that network devices and servers are reachable.
• Latency Insights: Measure round-trip time for ICMP packets to detect network latency issues.
• Proactive Issue Detection: Identify network outages and performance degradations before they impact users.

Common Use Cases

1. Server Availability Monitoring: Ensure that critical servers are up and running, and accessible to users.
2. Network Device Monitoring: Verify the availability of routers, switches, and other network devices.
3. Latency Monitoring: Track network latency to detect potential bottlenecks and performance issues.

Key Features

• Round-Trip Time Measurement: Monitor the time taken for ICMP packets to travel to the destination and back.
• Packet Loss Detection: Identify instances where ICMP packets are lost, indicating network issues.
• Multiple Location Monitoring: Perform tests from various geographical locations to ensure global availability.

Step-by-Step Guide to Set Up an ICMP Dial Test Task

1. Access the Synthetics Testing Section

• Log in to the Multicloud Observability Platform dashboard.
• Navigate to the "Synthetic Tests" section.
• Select "Tasks" to access the tasks overview screen.

2. Create a New ICMP Dial Test Task

1. Click "Create":

• Select "ICMP" as the type of test you want to create.

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2. Configure Basic Details:

• Enter the test name (e.g., "Server Availability Test").
• Specify the IP address or hostname to be monitored (e.g., 192.168.1.1 or example.com).
• Specify the number of ping packages to be sent per request.
• Set Route tracking (traceroute) if applicable

3. Configure Assertions:

• Add assertions to verify the expected outcomes:

  • Packet Loss: Ensure the packet loss is within acceptable limits (e.g., < 5%).

  • Response Time: Set a maximum acceptable round-trip time (e.g., < 200 milliseconds).

    

4. Set Up Test Frequency and Locations:

• Choose how frequently the test should run (e.g., every 5 minutes).
• Select the geographical locations from which the test should be executed to ensure global availability.

5. Click "Test":

• Verify that the test results are successful.

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6. Save and Deploy:

• Save the test configuration.
• Deploy the test to start monitoring.

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3. Monitor and Analyze Results

1. View Test Results:

• Navigate to the "Explorer" section to view detailed test results.
• Analyze logs and metrics to identify issues.

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2. Review Performance Metrics:

• Use the analysis overview to track performance metrics such as round-trip time and packet loss.
• Identify trends and patterns in the data.

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